Tuesday, April 22, 2008

Avoid Sneaky Late Fees

The credit card industry makes a large portion of its income on its exorbitant late fees. They want you to be late. Devising a system that works for you is essential. For instance, always putting your bills in one place when they arrive or always paying bills on the same day of the week works well for a lot of people.

I, myself, like to receive both paper and electronic bills--plus I have set up all of my credit cards to send me little reminder e-mails when my bill is ready and when it is approaching its due date.

It can be tempting to pay your bill at the last minute--to hang onto your own money as long as you can before you hand it over to them--but beware. Even if you make an online payment, which should be instantaneous on a business day, you are likely NOT protected from incurring late fees.

HSBC, for instance, a major credit card lender, warns its customers who pay online that standard payments "post in 1-2 business days, late fee may apply." For those paying by check through the mail, it's important to leave at least ten days--more to be safe--to allow for transport time and "processing" time.

Of course, if you want an instant payment, HSBC will let you, but at a premium.

In a nutshell, pay your credit card bills early, even if you are paying online. Make a note of your transaction number and print and keep a receipt. If you pay two days before your due date and are still charged a late fee, make a polite, but assertive phone call to your credit card company, provide them with the confirmation number that proves you paid on time, and see if you can get the fee refunded. If you are a customer in good standing, they will often do this. Sometimes, they offer to refund half the fee. Still annoying, but better than sucking it up.

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